My team has been blocked for nine days. Before we get to whose fault that is, what is your plan for Monday?
Ben Carter
Conflict with a colleague


Product Manager, the other team
Runs rooms pitched at confident fluency
Either way. You pick before you start, from Atlanta, GA
From 10 min
A session of any length
First five minutes free
Try it free
5 minutes, no card, and the full write-up at the end. 16 of the catalogue are open on it.
Free · 5 min
Sprint
150 minutes to use in thirty days, which is about 12 conversations. For a date already in your calendar.
$66 · 150 min
Monthly
300 minutes a month, renewing. For a job search, a move, or a language you are keeping up.
$105 · 300 min / mo
For a team
One invoice for everybody, and nobody sees anybody else's conversations. For a company putting a team through the same interviews.
$25 · per seat
In Ben’s words
He asked for this call. He is not angry, exactly; he is defensive, which is harder to talk to, because every explanation you offer sounds to him like an attack. He is thirty-one, has been a PM for four years, and is privately worried that the breakage was his fault. He will not say that unless you make it safe to. What thaws him is hearing you own your tone before you say anything about his change. What freezes him is 'I was just being direct.' Get past the first two minutes and he becomes the most reasonable person on the floor; fail to and the call ends with both of you agreeing to 'sync later', which means never.
1min
They speak first, about a second after you press start. There is no press-to-talk and no waiting for your turn.
4min
Four minutes of the real thing, at the real pace, with the interruptions where a real one would put them.
1min
Your pace, your pauses and your filler words are counted within a second, and the score follows. Nobody asks for a card to hear it.
What a score from Ben is worth
Three things, and you can read what each one actually means. None of them turn this into an exam: talk to this person as often as you like, and the score is there only if you want it.
Run on Ben
The criteria and their weights are visible before you speak.
Nothing Ben is scored on has been checked against human examiners yet, so this profile carries no calibrated mark. We do not skip that check: until it is passed, the scoring does not switch on, and the mark appears the day it does.
Situations and levels
A minute costs the same whoever you talk to: the expensive part is the model, not the person. Move the sliders to match the two weeks you actually have.
Situations
Difficulty
What it costs to rehearse this properly
Three runs across a week is what changes an answer. Move the sliders to your own plan. Nothing renews, and nothing is charged until you buy minutes.
At $50 an hour, rounded up to the 60-minute booking nobody will sell you less than.
What Ben says
Word for word, from Ben's own opening and follow-up questions, in the language they speak. Read them and ask yourself whether you could answer the second one. That is the whole decision this page is asking for.
1 of 1 shown
5
free minutes to judge for yourself
What Ben is like, across 1 scenario
My team has been blocked for nine days. Before we get to whose fault that is, what is your plan for Monday?
Ben Carter
Conflict with a colleague
Ratings
Each one written after a conversation of their own. They asked not to be named, so nothing is signed: a made-up name beside a real sentence would be the one false thing on this page. Stars will arrive as finished conversations leave them.
This was a good reality check. It felt like a real cross-team call where both sides think they are being reasonable.
1 person has talked to Ben and written about it. Stars will sit beside these as people leave them, and only a finished conversation can leave one.
Compared with an hour of a tutor
A human tutor is worth $50 an hour. What they cannot do is sell you 10 minutes, be free the morning of the interview, or cut you off mid-sentence because that is what the room will do.
One lesson, 60 min
$50
One rehearsal, 10 min
$4.40
91% less, and you can do it 11 times before the hour is paid for.
| A human tutor | Reallang | |
|---|---|---|
| Shortest thing you can buy | 60 minutes | 10 minutes, or five |
| What that costs | $50 | $4.40 |
| When you can have it | When they are free | Now, or at 6am on the day |
| Feedback in writing | About 24 hours later | 60 seconds later |
| Will they interrupt you | No. They are being kind | Yes, on purpose, at ninety seconds |
| Evidence under the feedback | What they remember | Your own sentence, checked |
| Can they hear what you meant | Yes, and that is the point of them | No. It is a rehearsal, not a teacher |
The last row is not a concession, it is the division of labour. A tutor teaches you the language. This rehearses the minutes where you have to use it, and there is no reason to buy an hour of a person’s time to do that.
Start a session
There is no calendar, because there is nothing to wait for. Choose which conversation it is, allow the microphone, and a second later you are talking.
Which conversation are you having?
Ben Carter runs one meeting. They are different conversations, not easy and hard versions of one, and each has its own criteria.
What counts as going well
Own your tone first, then get to the actual process problem, and leave with something you both agreed to.
Ben Carter
American English · cold
Also free the first time
Ranked against Ben on whichever line you are choosing by. Save two or three and read them side by side.
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