Answered already
Everything we have already written, in one list
Four pages each answer their own reader. This is the one place they are all together.
19 answers, from four pages of this site
Write to us
Say what it is about first. The rest of the form already knows where it is going.
The panel next to the form is not decoration. It shows the person your message will land with, and it changes the moment you change the first answer.
Hours
74 hours a week, and two things we answer around the clock
Each bar is one day, midnight to midnight. The filled part is when somebody is there to answer. All times are in Central European time.
The sessions desk
Every day of the year, including the ones the grid leaves empty. A session that was charged for and did not run is read inside 4 hours.
What happens to a score you disputeIf a score is holding up a real decision
Say so in your first line and we recalculate the session before anything else in the queue, on exactly what it was scored on the first time. A score here says how the practice went, and never predicts an official result.
Monday
8am–8pm
12h
Tuesday
8am–8pm
12h
Wednesday
8am–8pm
12h
Thursday
8am–8pm
12h
Friday
8am–8pm
12h
Saturday
9am–5pm
8h
Sunday
10am–4pm
6h
Nothing outside those bars is answered by a machine. A message that arrives at midnight is read at 8am, by the person the panel above named. That is the whole of our out-of-hours reply.
Not every question is a message
The fastest answer here is 5 minutes of talking
It costs nothing and asks for no card. The three below are pages that act rather than desks that reply.
A conversation you have already had
The record of what was said, a score for each criterion, and the phrase behind each one. It is all in your own account.
A score you think is wrong
Under every line of a score is a phrase you said. If it does not back the score up, say so and a person will read it.
You want to write characters
The brief, the criteria and sixty marked-up conversations. It all goes through editorial review, and none of it goes through this form.