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Three questions at the visa window

Robert Kessler

Consular officer5 minArlington, VA

(Interviews)

Ninety seconds, through glass, with a queue behind you. Short answers win and elaboration is the most expensive habit in the room.

Aug 2, 20265 minutes

Two sentences, then stop

The instinct to explain is the most common mistake at a consular window and it is a well-meant one. Every extra clause is a new thing to ask about, and a longer answer reads as less certain rather than more thorough.

Two sentences. If more is wanted, more will be asked for. That is not a trick. It is how a five-minute interview with forty people behind you is actually structured.

The same answer, twice

Questions come back in a different form, and consistency is what is being checked. The date, the address, the amount, asked once early and once again later.

So use exact figures both times, or round both times, but do not do one of each. The inconsistency people produce is almost never dishonesty; it is having rounded the first time and being precise the second.

Who is paying

Asked directly, and hesitation here is the single most common reason an interview goes long. Know whose account it is, know the figure, and be able to say both without working it out.

This is the kind of thing that is obvious at your kitchen table and evaporates at a window, which is a fair description of everything in this scenario.

Ties, not intentions

The question is rarely what do you intend to do. It is what are you coming back to, and the answer is a fact rather than a promise: a job, a lease, a family, a course that resumes.

Robert Kessler runs three versions, visitor, work and student, at five minutes each, and the visitor one is free. He will not tell you whether you would get the visa, and he is instructed not to try.

Who this is about

Robert Kessler

Consular officer

Robert sees a hundred and twenty people a day through a window with a microphone. He has about three minutes each, and his questions are short because his time is. He does not smile, not to intimidate you, but because he stopped noticing twelve years ago. He will ask the same thing twice in different words and he will notice if the answers differ. He wants four things in one sentence each: why you are going, for how long, who is paying, and what is waiting for you at home. Every extra detail you volunteer is a new question he now has to ask. He never says how it went; he says 'thank you' and calls the next number. Nothing in this rehearsal predicts an outcome. It trains the conversation.

How long the room runs
5 min
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Robert Kessler, consular officer

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